If you have questions about shipping, please check out our shipping policy page.


Q: Where do you ship from?

A: We are proudly shipping from multiple warehouses throughout the USA. Please check out our shipping policy for more details. 

Q: What pain does it help with?

A: The SpineDeck® mainly helps with back, hip, neck, shoulder and even head pain. It can alleviate pain caused by Sciatica, Herniated Discs, Bulging Discs, Spinal Stenosis, Scoliosis, Pinched Nerves and more! It stretches your back and naturally decompresses your spine which relaxes your muscles and restores your natural curve.

Q: How do I use it?

A: For the best results, place the SpineDeck on a hard floor and then lay on the back stretcher using the preferred level. However when you finish a session, do not roll up on it! Instead slide and turn on your side of the stretcher then slowly stand up.

Q: What is SpineDeck 4.0?

A: This is our most recent, new product line redesign. We strive to deliver the best products and for that we have redesigned the look and feel of the products, including gifts, instructions and digital products. 

When you receive your SpineDeck 4.0 you will know what we mean.

Q: What is the SpineBook & 21 Pain-Free Plan?

A: This is an in-house made, 25+ page detailed e-book, that includes instructions regarding how the spine works, details on how you can best make use of the SpineDeck® (+ pictures) and a plan to get relief from chronic pain in just 21 days. Please add your email address at checkout, so you can receive your gift! 

Q: What level to start with?

A: Start with Level 1! You can always go up from there. If this isn't enough, for a more intense stretch, you may lay your legs flat on the ground and bring your arms behind your head, or you can increase the stretch by going up to Levels 2, 3 or 4. Be sure to focus on your breathing and allow your back muscles to relax no matter which level you're on.

Q: What is the SpinePack?

A: Upon popular demand, we have released a whole body complete tension decompression kit, that allows you to relax your entire body, even from the most hardly accessible places like the foot sole or shoulder blades. You can find more details here.


Q: What are the 4 levels of curvature?

A: The SpineDeck® has now got 4 levels of curvature that can be adjusted to accommodate your specific needs and allow for progression!

Q: How do I position the SpineDeck®?

A: For the best results you should lay on it on the ground, with the wider part closer to the bottom of the spine, towards the coccyx.

Q: How do I bend it?

A: The rigidness of the SpineDeck proves its great quality. One way you can slot it on to level 2 is by placing it on the floor, with the wider part towards you, in front of your knees and pushing the upper part into slot 2.

Q: Does It Hurt?

A: Not at all. The 88 acupuncture pins and grooves are ergonomically designed to be placed on the muscles knots. SpineDeck uses gravity and your own body weight to create the pressure. Nothing Fancy. No electricity, no motors. If you feel the tension or pain using it, it proves that your back has been holding that much pressure over the years. Use SpineDeck regularly on a chair while sitting or on the ground, for the best effects. It will help your back release stress & tension.

Q: Can I take a nap on this back stretcher?

A: Yes, but.. We do not recommend it. It’s because constant pressure that’s applied for more than 10 minutes on the same spot is never good. It will affect the muscles too significantly in a short period of time. Moderation is the key!

Q: I have a herniated disc on my back spines. Can I use it?

A: SpineDeck® is designed to relieve back pain, not to treat problems or ailments in the back spines or discs. Treating a symptom is an art. It’s like learning how to ride a bicycle. Practice makes perfect. Please do not force your body to change in a short time. Take your time. Be patient. Trust your body. It will take you there.

Q: Can you use it while sitting?

A: Absolutely. SpineDeck can be used on any chair with back support, even while driving. You can also use it while sitting in front of the computer to correct your posture. It will give you a very relaxing time by releasing tension in your mid and upper back.

Q: Can it help with UPPER back pain?

A: Yes, it can be used for any part of the back - it gives you a great feeling. Since the lumbar area is the foundation of the spine, sustaining the upper as well as the lower body together, it can definitely help release upper back pain, helping with poor posture and scoliosis. 

However, if you are looking for something to relieve cervical pain, check out our brand new SpineNeck™, right here!

Q: Is there a weight or height limit?

A: With the new 4 stretch levels, it can be adapted to all shapes and sizes. It can support up to 200kg or 450lbs. If it breaks, we'll send you a new one, for FREE!

Q: How long until it helps?

A: Most customers report feeling significant improvement after only 3-5 days of proper daily use. You should use it for 5-10 minutes a session, with two sessions a day.


We truly believe we have some of the best products in the world, and we want to make sure we back that up with a risk-free ironclad 60-day Money Back Guarantee.
If you don't have a positive experience for​ ANY​ reason, you can quickly contact our helpful customer support team and we will answer your question immediately.

Broken? We'll send you a brand new one!